FAQs
You have questions, we have answers.
How should I use my skincare products for optimal results?
You’ll find detailed usage instructions under each skincare product. For supplements, follow the directions printed on the product packaging. Consistent use is key for best results.
Can I use your products alongside other skincare or supplements?
Yes, our products work well with most routines. Introduce new items gradually, and consult your healthcare provider if you have medical conditions or are taking prescription medications.
Are your products safe for sensitive skin?
Our formulas use high-quality, gentle ingredients. If you have very sensitive skin, we recommend a patch test first and stopping use if irritation occurs.
How long will it take to see results?
Skincare results typically show in 2–4 weeks of consistent use. Supplements may take 4–8 weeks. Every person’s skin and body respond differently.
Do your products contain allergens or harmful chemicals?
Our products are free from parabens, phthalates, sulphate detergents, mineral oil, petrolatum, palm oil, synthetic colors, and GMOs. You can review full ingredient lists on each product page.
Are your supplements safe during pregnancy or breastfeeding?
Please consult your healthcare provider before using supplements if you are pregnant, breastfeeding, or have underlying medical conditions.
What should I do if my product arrives damaged or defective?
Email us at customercare@baniti.com with photos and order details. We will replace the item at no cost, including shipping.
How should I store my skincare products and supplements?
Keep products in a cool, dry place away from sunlight and humidity. Some supplements may require refrigeration—please follow the instructions on the packaging.
Are your products cruelty-free and ethically sourced?
Yes. Our products are cruelty-free and made with responsibly sourced, high-quality ingredients.
